Legal
Privacy Policy
Last updated: 2 August 2026
1. About this policy
SoverenX Systems Pty Ltd (ABN to be inserted) ("SoverenX", "we", "us", "our") is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, hold, use, and disclose personal information, and how you can access or correct it.
2. What personal information we collect
We collect personal information that is reasonably necessary for our business functions, including name, job title, employer, business email, phone number, project requirements, correspondence records, and résumés for career applicants. We collect information directly from you or from your employer or technology partner where you are a nominated contact for a project engagement.
3. How we use personal information
We use personal information to respond to project enquiries and scope engagements, deliver professional services under partner agreements, communicate about active projects, process employment applications, and meet our legal and contractual obligations. We do not use personal information for direct marketing without your consent, and we do not sell personal information to third parties.
4. Where your data is stored and processed
Contact form submissions made through this website are forwarded to an automated workflow hosted on Microsoft Azure infrastructure located in the Australia East region (New South Wales). Personal information submitted via our contact form is processed and stored within Australia and is not transferred offshore as part of this workflow. Microsoft Azure is certified under ISO 27001 and complies with the Australian Signals Directorate (ASD) Cloud Security Guidance. Any personal information you send directly to us by email is stored on our internal systems, which are hosted within Australia or in cloud environments with Australian data residency options selected where available. We take reasonable steps under APP 8 to ensure that any third-party services we engage to process personal information maintain privacy and security standards consistent with the Australian Privacy Principles.
5. Disclosure to third parties
We may disclose personal information to technology partners where you are engaged as part of a joint project delivery, to subcontractors or personnel involved in delivering services, to our professional advisers (legal, accounting, insurance), and to government or regulatory bodies where required by law. We do not disclose personal information to unrelated third parties for their own marketing or commercial purposes.
6. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes access controls, encrypted communications, and limiting access to personal information to personnel who need it to perform their role. If we no longer need personal information and are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.
7. Access and correction
You have the right to request access to personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us at [email protected]. We will respond within 30 days. We may decline access in limited circumstances permitted by the APPs, and will explain our reasons if we do.
8. Complaints
If you believe we have handled your personal information in a way that breaches the APPs, please contact us at [email protected]. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page with the date it was last updated. Continued use of our website or services after an update constitutes acceptance of the revised policy.
10. Contact us
Privacy enquiries: [email protected] — SoverenX Systems Pty Ltd, Suite 605, Level 6, 275 Alfred Street, North Sydney NSW 2060.